Help Desk

Welcome to our help desk where you can find answers to common questions and learn how to enter service requests on 311. Please feel free to reach out to us directly at info@aldermanmartin.com with any questions.

Most Common Requests

LV2 Parking
City Stickers and Guest Passes
Garbage and Recycling
Moving Signs
Construction Updates
Street Sweeping
Rodent Abatement
Graffiti Removal
Tree Trims
Using 3-1-1

Additional Requests

Parking

Residential Permit Parking
Letters of Exception
Disabled Parking
Standing and Loading Zones
Parking Enforcement
Abandoned Vehicles
Industrial Permit Parking
Commercial Vehicles and Contractors

Infrastructure and Buildings

Street Lights
Potholes
Street Resurfacing
Sidewalk Repairs
Pedestrian Safety
Building Violations

Trees

Tree Removal
Tree Planting
Tree Debris and Emergencies

Water

Basement Flooding
Water Quality and Lead Service Lines
Sewer Cave-Ins
Sewer Cleanings

Waste

Composting
Throwing Away Large Items and Fly Dumping

Social Services

Housing
Utilities
Groceries
Mental Health
Legal
Seniors

Safety

Public Safety Updates
Mental Health-Related Safety
Complaint Against Police Officer
Domestic Violence
Hate Crime

Animal Care

Picking Up After Dog
Stray Animal
Vicious Animal
Coyote Interaction

Seasonal

Snow
Christmas Tree Recycling
Leaf Pick Up

Business, Workers and Consumers

Sidewalk Cafes
Sign Permits
Wage Theft or Minimum Wage Violation
Price Gouging or Scams