Utility Assistance
Ongoing Assistance for Income Eligible Households
Illinois administers a program called LIHEAP which provides utility assistance (gas and electricity) to low income households. There are application windows for this program and the types of assistance available may vary throughout the year. Because of this, we recommend residents work with a qualified community organization to complete an application. In the 47th Ward, the South East Asia Center can assist with LIHEAP applications. You can contact the South East Asia Center at 773-989-6927 or visit them at 5120 N Broadway.
Debt Relief Programs
If you've fallen behind on your gas or electricity bill, we recommend reaching out directly to your utility provider - likely ComEd or People's Gas - to discuss potential payment plans or debt relief programs. There are firm restrictions on shutting off gas service for nonpayment between December 1st and March 31st. If you need assistance with water or sewer debt, you can check online if you’re eligible for a city debt relief program.
Alternative Energy Suppliers
In Illinois, consumers can choose alternative energy suppliers. Sometimes, companies offer incentives to initially enroll in lower rates or one time credits. Suppliers may later raise rates beyond what would typically be charged. If your electricity bill is unusually high and you are enrolled with an alternative energy supplier, you can confirm whether cancelling with this supplier will lower your rate.