Safety Resources

If your’s or someone’s safety is immediately at risk, please call 9-1-1. Here, you will find general resources for various public safety-related concerns.

Police Updates

The Chicago Police Department (CPD) has the most up-to-date, accurate information about ongoing criminal investigations. CPD encourages neighbors to reach out directly to the CAPS office for updates. If you have a question or would like to share information about a specific safety related incident, please contact the 19th District CAPS at 312-744-8320, the 20th District CAPS at 312-742-8714, or Area 3 Detectives at 312-744-8261.

Mental Health Crisis

If you’re requesting a response to a non-violent mental health crisis, you can call 9-1-1 or 9-8-8 for assistance. If you call 9-1-1, the dispatcher is trained to direct calls as appropriate to a team including a police officer, paramedic, and social worker. Currently, this team has limited availability. Alternatively, if you call 9-8-8, you can request a response from a local social service organization. Many of these teams operate 24/7.

Domestic or Gender Based Violence

If you are concerned that you or someone you know is experiencing domestic violence, please call the domestic violence hotline at 800-799-7233 or text BEGIN to 88788.

Hate Crime

The Chicago Commission on Human Relations offers support to victims of hate crimes while CPD investigates. You can contact the Commission on Human Relations at 312-744-4111.

Fire Safety

Building owners are required to provide smoke alarms. If you’re a tenant concerned about a malfunctioning, old, or missing smoke alarm, you can learn about requirements. If you’re a homeowner who needs assistance with acquiring or installing a smoke alarm, you can call 3-1-1 for referrals.

Complaint Against Police Officer

The Civilian Office of Police Accountability (COPA) is an independent body tasked with investigating certain complaints against police officers. If you are looking to file a complaint against a police officer for misconduct, please contact the Civilian Office of Police Accountability (COPA) at 312-743-2672.

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Other questions

Visit our public safety help desk article.