Rodents
If you’re reaching out about a request regarding rodents, you can put in a request with Streets and Sanitation. Click on the type of request that most matches your request:
Rodent Abatement
If you have rats in your backyard or alley, you can put in a request for rodent abatement. While this may solve the immediate issue, if you have a persistent issue with rodents you may need to identify what is attracting them. Most of the time, these are preventable issues. Make sure there is no open garbage in your dumpster by making sure dumpsters are closed tightly and that none of the trash bins in your alley have holes in them. If you are placing a request for your backyard to be baited, you will need to confirm that city workers can conduct work on their property in person when the crew arrives. After placing the request through 311, residents may also follow up with the department at (312) 746-5230 to schedule a time for the crew to bait their backyard
Residents can expect crews to arrive within 10 days of the request, and most likely in the morning. Rodent abatement requests typically take about two weeks to complete.
Steps
Go to CHI311 and place a request for rodent abatement.
If you need help placing your request on 311’s online portal, read our help article on submitting requests.
Additional Resources
Have a suggestion about to improve services?
We always welcome suggestions on how to improve city services, so we can pass the feedback along to the Department and the Mayor’s office. Please send feedback and suggestions to info@aldermanmartin.com. It’s important to know that our city budget plays a significant role in determining the quality and timeliness of service that departments can provide. You can sign up for updates about the budget process and our town halls here.